Valarie A. Zeithaml
0000-0003-4693-6069
Publication & Citation Trends
Publications
0 total
No publications found.
Research Topics
Customer Service Quality and Loyalty
(64)
Consumer Retail Behavior Studies
(21)
Service and Product Innovation
(17)
Consumer Behavior in Brand Consumption and Identification
(15)
Technology Adoption and User Behaviour
(12)
Affiliations
University of North Carolina at Chapel Hill
Agricultural Marketing Service
National University of Singapore
Duke University
University of Basel