Publication & Citation Trends
Publications
0 total
Exploring service employees’ involvement in value co-creation: dimensions, antecedents and consequences
Cited by 11
Semantic Scholar
Exploring Service Employees’ Involvement in Customer Value Co-Creation: Dimensions, Antecedents and Consequences
Cited by 1
Semantic Scholar
Heart, head, and hand: a tripartite conceptualization, operationalization, and examination of brand loyalty
Cited by 0
Semantic Scholar
A longitudinal investigation of customer cooperation in services: The role of appraisal of cooperation behaviors
Cited by 9
Semantic Scholar
THE INFLUENCE OF FRONTLINE SERVICE EMPLOYEES’ PERCEPTION OF CUSTOMER INJUSTICE ON THEIR PERCEIVED PSYCHOLOGICAL CONTRACT VIOLATION
Cited by 0
Semantic Scholar
Seeing relationships through the lens of psychological contracts: the structure of consumer service relationships
Cited by 87
Semantic Scholar
Forging relationships to coproduce: A Consumer Commitment Model in an extended service encounter
Cited by 11
Semantic Scholar
Research Topics
Concrete and Cement Materials Research
(5)
Grouting, Rheology, and Soil Mechanics
(4)
Advanced ceramic materials synthesis
(1)
Advanced machining processes and optimization
(1)
Diamond and Carbon-based Materials Research
(1)
Affiliations
Liaoning Technical University
Baoji University of Arts and Sciences
Space Engineering University
University of Science and Technology Beijing