1,953
Total Publications
114,659
Total Citations
Top Researchers
- Dhruv Grewal 60,756 citations • 357 papers
- Jussara M. Almeida 10,218 citations • 388 papers
- Dennis Timlin 6,861 citations • 212 papers
- Vicki G. Morwitz 6,774 citations • 162 papers
- Phuong Dao 5,304 citations • 48 papers
- Takao Kasuga 4,929 citations • 120 papers
- Anne Hardy 4,180 citations • 366 papers
- Maura L. Scott 4,145 citations • 98 papers
- Qiang Ye 4,102 citations • 299 papers
- Josefa D. Martín 3,987 citations • 5 papers
Most Cited Papers
- A Conceptual Model of Service Quality and Its Implications for Future Research 1985 • 9,907 citations
- The Changing Role of Marketing in the Corporation 1992 • 2,442 citations
- Chronic Hemodialysis Using Venipuncture and a Surgically Created Arteriovenous Fistula 1966 • 1,712 citations
- High Levels of Miticides and Agrochemicals in North American Apiaries: Implications for Honey Bee Health 2010 • 1,470 citations
- Service Firms’ International Entry-Mode Choice: A Modified Transaction-Cost Analysis Approach 1993 • 1,225 citations
- The Changing Role of Marketing in the Corporation 1992 • 1,125 citations
- Adaptive Expectations and Cobweb Phenomena 1958 • 647 citations
- Toll-Like Receptor-4 Mediates Vascular Inflammation and Insulin Resistance in Diet-Induced Obesity 2007 • 588 citations
- Standardization versus Adaptation of International Marketing Strategy: An Empirical Investigation 1993 • 545 citations
- Social Exclusion Causes People to Spend and Consume Strategically in the Service of Affiliation 2010 • 517 citations